SHIPPING
DOMESTIC SHIPPING
FREE EXPRESS SHIPPING ON ORDERS OVER $300
Aus Post Standard 2-7 business days: $12
Aus Post Express 1-4 business days: $15
Same Day Courier: $25
Order before 11:30am for Sydney Metro and wider Sydney region. Review address at checkout to see if you are eligible.
The estimated delivery date provided at checkout is an estimate and may be subject to change. For more detailed delivery information, click on the tracking link in your shipment confirmation email.
NZ & INTERNATIONAL SHIPPING
We ship internationally to New Zealand, United States, Canada and UK.
Aus Post International Express 3-6 business days: $30
Full tracking provided.
For customers outside of Australia, your order may be subject to international duties and taxes. These taxes and duties are required to be paid by the customer upon delivery. Please note that the shipping carrier may not release the parcel without prior payment of these fees. If the fees are not paid, your parcel may be returned to us. The original shipping fees will not be reimbursed.
DISPATCH
We aim to have orders processed and shipped within 24 - 48 hours of being placed. During busy sale and promotional periods we may experience small delays, so we appreciate your patience.
Customers will receive a tracking number via email once their order has been shipped - please check your junk mail.
Contact us immediately if you wish to change or cancel your order before dispatch hello@benni.com.au. Once your order has been shipped, we are unable to make any changes.
PRE-ORDER
A pre-order is an order placed for an item which has not yet arrived, however, an allocation for stock is available for purchase.
When you pre-order an item from BENNI it is reserved exclusively for you. Your card is charged when the order is placed so your garment can be dispatched once available. We do our best to specify on the product page when a pre-order item will arrive, however these dates are an estimation. If you have additional garments included in the order with your pre-order item, your full order will be sent after the arrival date of your pre-ordered item.