SHIPPING
DISPATCH:
We aim to have orders packed and dispatched within 24 - 48 hours of being placed. During busy sale and promotional periods we may experience small delays, so we appreciate your patience.
Customers will receive a tracking number via email once their order has been shipped - please check your junk mail.
Contact us immediately if you wish to change or cancel your order before dispatch hello@benni.com.au. Once your order has been shipped, we are unable to make any changes.
DOMESTIC SHIPPING:
FREE EXPRESS SHIPPING ON ORDERS OVER $300
Aus Post Standard 2-7 business days: $12
Aus Post Express 1-4 business days: $15
Same Day Courier: $30
Order before 11:30am for Sydney Metro and wider Sydney region. Review address at checkout to see if you are eligible.
The estimated delivery date provided at checkout is an estimate and may be subject to change. For more detailed delivery information, click on the tracking link in your shipment confirmation email.
NZ & INTERNATIONAL SHIPPING:
We ship internationally to New Zealand, United States, Canada and UK.
DHL International Express 3-10 business days: $30
Full tracking provided.
For customers outside of Australia, your order may be subject to international duties and taxes. These taxes and duties are required to be paid by the customer upon delivery. Please note that the shipping carrier may not release the parcel without prior payment of these fees. If the fees are not paid, your parcel may be returned to us. The original shipping fees will not be reimbursed.